Returns + Shipping

Returns

Due to the hand-packed, personalized nature of the gift boxes, all gift box sales are final. We are happy to discuss exchanges for color or size for individual items within the box you purchased. Exchanges are accepted on a case-by-case basis and may be subject to a restocking fee. Secret Stork will only accept exchanges for items that are received unworn or unused within 15 days of receipt of your order. All returns and additional shipping back to the Secret Stork studio is the sole responsibility of the customer. 

 

Shipping

Orders ship out of our studio in Irvine, CA within 1 to 2 business days. We ship via USPS and FEDEX and all orders should arrive within approximately 2 to 5 business days.

  • We can accommodate rush orders upon request. Expedited shipping costs will apply.
  • When your order finishes processing, you'll receive a shipment confirmation email containing a tracking link.
  • Please see our FAQ's page for any other questions you may have.